Shipping policy
Shipping Policy – USA (West Region ONLY)
Effective Date: November 21 2025
Thank you for shopping with Farm to Fudge Maui! We currently offer shipping exclusively to the USA. Please review our shipping terms and conditions below.
Shipping Coverage
We proudly ship to all islands within the State of Hawaii and the USA through USPS.At this time, we do not ship to any international destinations.
Processing Time
Orders are processed within 2-5 business days after payment is received.
Orders placed on weekends or holidays will be processed the next business day.
You will receive an email confirmation with tracking information once your order has been shipped.
Shipping Methods & Rates
We ship via USPS to ensure reliable delivery across the Hawaiian Islands and USA
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Expedited Shipping | 1-2 business days | Will vary based on location |
Please note that delivery times may vary depending on weather conditions, holidays, demand, remote locations, or carrier delays. These are rough estimates we thank you for your patience.
In Person Pick Up
We offer in-person pickup every Tuesday at the Wailea Village Farmers Market ( 100 Wailea Ike Dr #4, Wailea, HI 96753, United States) from 8:00 AM to 11:00 AM. Please leave a note with your preferred pickup date or contact us at support@farmtofudge.com for more details.
Order Tracking
Once your order has shipped, a tracking number will be emailed to you. You can use this number to check the status of your delivery at any time.
Shipping
Free shipping on orders over $60.00 USD before taxes in the USA.
PO BOXES & Shipping Restrictions
We accept PO Boxes; however, please include a physical address as well. Some restrictions may apply for remote locations where delivery may not be available.
Currently we cannot deliver to some APO/FPO/DPO addresses. We will notify you in our e-mail.
Oversized or hazardous items may not be eligible for shipping to certain islands.
Damaged or Lost Packages
If your order arrives damaged or is lost in transit, please contact us at support@farmtofudge.com within 48 hours of the delivery date. Please add photos and videos of the damaged parcel. We will work with the carrier to resolve the issue as quickly as possible.
USPS Contact Information
Customer Support Center: (877) 747-6249
Email: Email Us | USPS (force.com)
Hours of Operation
Monday – Friday 8 am – 7 pm EST
Domestic & International Tracking: (800) 222-1811
Email Us | Package Inquiry (usps.com)
Hours of Operation
Monday – Friday 8 am – 8:30 pm EST
Saturday 8 am – 6 pm EST
The Accounting Help Desk (Claims)
USPS Claims – The Basics
File a USPS Claim: Domestic | USPS
File a USPS Claim: International | USPS
Technical Support: (800) 344-7779
Hours of Operation
Monday – Friday 8 am – 8:30 pm EST
Saturday 8 am – 6 pm EST
Contact Us
If you have any questions about our Hawaii-only shipping policy, please reach out to:📧 support@farmtofudge.com